FAQ

For all of our sex dolls we offer free delivery and payed import taxes, so you don't need to deal with customs.

We ship dolls by DHL, TNT or UPS. All shipping is fast & secure. You’ll get a tracking number after the doll is sent out to you.

We offer secured PayPal and Credit Card payment. All of your transactions are 100% secure.

After production of your custom sex doll is done and approved, each order will receive tracking number so you will be able to track shipping in real time. For shipment made by air, it takes around 5 days. For shipment made by rail, it takes 4-8 weeks for delivery to your door.

Please understand that shipping time is out of our control, some of the countries local custom might also be taking a long time to release a shipment.

Our website is SSL encrypted and secure, meaning your data is safe with us and you can make transactions worry-free.

We are dedicated to protecting your privacy, all packages are delivered in 100% discreet packaging and shipping, additionally, customer details are sealed within our privacy policy.

After you finalize your options, we take care of the rest, including sending you a confirmation letter to double confirm your order’s details are CORRECT, placing your order to the factory, sending doll photos to you after your order is ready, making sure your package is well packed for shipping and shipping the doll to you after your confirmation.

No. It's a sex toy so it isn't possible. We ask you to kindly think over if a sex doll or a sex productis the right thing for you and read the descriptions in advance.

You can find more details by visiting our cleaning and maintenance section:

You can find some suggestions how and where to store your sex doll by visiting our cleaning and maintenance section: